Pro & Site: Intermittent database issues
Incident Report for Pugpig
This incident has been resolved.
Posted Aug 03, 2022 - 13:43 UTC
We are continuing to monitor for any further issues.
Posted Aug 02, 2022 - 20:53 UTC
All systems have returned to normal, but we are continuing to monitor. One of the instances in our Pro/Site server fleet was creating far too many database connections, blocking connections for others. We have now applied a maximum number of connections per server to prevent this from reoccurring.
Posted Aug 02, 2022 - 20:36 UTC
A fix has been implemented and we are monitoring the results.
Posted Aug 02, 2022 - 17:36 UTC
The issue has been identified and a fix is being implemented.
Posted Aug 02, 2022 - 16:21 UTC
We are still investigating the root cause of this issue. Errors are still happening intermittently. Note that live apps are unaffected, although updates for live apps running on a Pugpig Pro CMS may be slower than normal.
Posted Aug 02, 2022 - 15:37 UTC
We are continuing to investigate this issue.
Posted Aug 02, 2022 - 14:47 UTC
We are currently investigating an intermittent issue with Pro & Site CMSs - primarily affecting CMS admin access. We will update again soon.
Posted Aug 02, 2022 - 14:47 UTC
This incident affected: Pugpig Pro (Pugpig Pro CMS Access) and Pugpig Site (Pugpig Site CMS Access).