All Systems Operational
Pugpig Express ? Operational
90 days ago
100.0 % uptime
Today
Express CMS Access ? Operational
90 days ago
100.0 % uptime
Today
Express PDF Ingestion ? Operational
90 days ago
100.0 % uptime
Today
Express CMS Features Operational
90 days ago
100.0 % uptime
Today
Express RSS Ingestion ? Operational
90 days ago
100.0 % uptime
Today
Pugpig SFTP Transfer ? Operational
90 days ago
100.0 % uptime
Today
Pugpig Distribution Service Operational
90 days ago
100.0 % uptime
Today
Distribution Service Access Operational
90 days ago
100.0 % uptime
Today
Distribution App Content Ingestion ? Operational
90 days ago
100.0 % uptime
Today
Pugpig Site Operational
90 days ago
100.0 % uptime
Today
Pugpig Site Content Delivery ? Operational
90 days ago
100.0 % uptime
Today
PDF Generation ? Operational
90 days ago
100.0 % uptime
Today
Piano Integration ? Operational
90 days ago
100.0 % uptime
Today
Pugpig API Operational
90 days ago
99.99 % uptime
Today
iTunes Receipt Validation Operational
90 days ago
100.0 % uptime
Today
Google Play Receipt Validation Operational
90 days ago
100.0 % uptime
Today
Pugpig Search API Operational
90 days ago
100.0 % uptime
Today
Third Party Auth Gateways ? Operational
90 days ago
99.98 % uptime
Today
Pugpig Publish Operational
90 days ago
100.0 % uptime
Today
Pugpig Publish iOS ? Operational
90 days ago
100.0 % uptime
Today
Pugpig Publish Android ? Operational
90 days ago
100.0 % uptime
Today
Pugpig Publish Web Operational
90 days ago
100.0 % uptime
Today
Pugpig Bolt Operational
90 days ago
100.0 % uptime
Today
Pugpig Bolt iOS ? Operational
90 days ago
100.0 % uptime
Today
Pugpig Bolt Android ? Operational
90 days ago
100.0 % uptime
Today
Pugpig Bolt Web Operational
90 days ago
100.0 % uptime
Today
External - AWS Operational
AWS apigateway-eu-west-1 Operational
AWS backup-eu-west-1 Operational
AWS cloudsearch-eu-west-1 Operational
AWS ec2-eu-west-1 Operational
AWS rds-eu-west-1 Operational
AWS lambda-eu-west-1 Operational
AWS polly-eu-west-1 Operational
AWS sqs-eu-west-1 Operational
AWS route53-eu-west-1 Operational
AWS s3-eu-west-1 Operational
AWS sns-eu-west-1 Operational
External - Urban Airship Operational
Airship APIs Operational
Airship Email Messaging Operational
Airship Real-Time Data Stream Operational
Airship Mobile Messaging Operational
External - Fastly Operational
Fastly Fastly API Operational
Fastly Fastly WAF Operational
Fastly Purging Operational
Fastly Configuration Deployment Operational
Fastly TLS Provisioning Operational
External - Mailgun Operational
mailgun API ? Operational
mailgun Email Validation Operational
mailgun SMTP Operational
mailgun Outbound Delivery Operational
External - Stripe Operational
Stripe API ? Operational
Stripe Dashboard Operational
External - Slack Operational
Slack Apps/Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 24, 2020

No incidents reported today.

Sep 23, 2020

No incidents reported.

Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020
Postmortem - Read details
Sep 17, 09:57 UTC
Resolved - This issue has now been resolved. We'll follow up with a more detailed explanation shortly. This issue would have affected all new users trying to sign in to their apps for about 20 minutes - they will have seen an error saying "Request failed with status code 500". Users that were already logged in would not have been affected.
Sep 17, 09:19 UTC
Identified - We've identified the issue and are rolling back to a previous version.
Sep 17, 09:15 UTC
Update - We are continuing to investigate this issue.
Sep 17, 09:07 UTC
Investigating - We're aware of an issue that is preventing most or all users from signing in via third-party auth services. We're actively investigating this issue.
Sep 17, 09:06 UTC
Sep 16, 2020

No incidents reported.

Sep 15, 2020
Resolved - This incident has now been resolved, it was due to excessive load.
Sep 15, 13:34 UTC
Update - We are continuing to investigate this issue.
Sep 15, 13:33 UTC
Investigating - We are currently experiences issues accessing the Express CMS servers.
Sep 15, 13:20 UTC
Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.

Sep 10, 2020
Resolved - This incident has been resolved.
Sep 10, 10:45 UTC
Monitoring - The service is back to normal now. We are investigating what caused the increased load on the servers.
Sep 10, 08:47 UTC
Investigating - The Express CMS is currently running extremely slowly. We are investigating the cause.
Sep 10, 08:40 UTC