All Systems Operational

Pugpig Express Operational
Express CMS Access Operational
Express PDF Ingestion Operational
Express CMS Features Operational
Express RSS Ingestion Operational
Pugpig SFTP Transfer Operational
Express JSON Importer Operational
Pugpig Distribution Service Operational
Distribution Service Access Operational
Distribution App Content Ingestion Operational
Pugpig Site Operational
Pugpig Site Content Delivery Operational
PDF Generation Operational
Piano Integration Operational
Pugpig Site CMS Access Operational
Pugpig Bolt Operational
Pugpig Bolt iOS Operational
Pugpig Bolt Android Operational
Pugpig Bolt Web Operational
Pugpig Pro Operational
Pugpig Pro CMS Access Operational
Pugpig API Operational
iTunes Receipt Validation Operational
Google Play Receipt Validation Operational
Pugpig Search API Operational
Third Party Auth Gateways Operational
Pugpig Publish Operational
Pugpig Publish iOS Operational
Pugpig Publish Android Operational
Pugpig Publish Web Operational
Pugpig Archive Operational
PDF Ingestion Operational
Pugpig Archive Editor Operational
Archive Web Sites Operational
Pugpig Support Operational
Ticket Support Operational
External - AWS Operational
AWS backup-eu-west-1 Operational
AWS cloudsearch-eu-west-1 Operational
AWS ec2-eu-west-1 Operational
AWS rds-eu-west-1 Operational
AWS lambda-eu-west-1 Operational
AWS polly-eu-west-1 Operational
AWS sqs-eu-west-1 Operational
AWS route53-eu-west-1 Operational
AWS s3-eu-west-1 Operational
AWS sns-eu-west-1 Operational
External - Airship Operational
Airship APIs Operational
Airship Email Messaging Operational
Airship Real-Time Data Stream Operational
Airship Mobile Messaging Operational
External - Fastly Operational
Fastly Fastly API Operational
Fastly Fastly WAF Operational
Fastly Purging Operational
Fastly Configuration Deployment Operational
Fastly TLS Provisioning Operational
External - Mailgun Operational
mailgun API Operational
mailgun Email Validation Operational
mailgun SMTP Operational
mailgun Outbound Delivery Operational
External - Stripe Operational
Stripe API Operational
Stripe Dashboard Operational
External - Slack Operational
Slack Apps/Integrations Operational
Piano Software US - id.piano.io Operational
Piano Software EU - id.piano.io Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 30, 2026

No incidents reported today.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

Postmortem - Read details
Oct 27, 11:23 UTC
Completed - All updates have now been completed successfully. We are continuing to monitor the service closely.

If you experience any issues, please contact support@pugpig.com.

Oct 22, 13:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 14:34 UTC
Scheduled - We are applying security updates released today for two critical PHP vulnerabilities. These updates address vulnerabilities that could potentially allow unauthenticated remote code execution on affected PHP installations.

The patches have now been applied across Pugpig Express and Pugpig Distribution and are rolling out, with no customer impact expected.

We are completing the patching process on our remaining Pugpig Pro servers. Customers using Pugpig Pro may experience brief periods of downtime or intermittent availability while this work is carried out. We are scheduling and monitoring the updates carefully to minimise disruption.

We will continue to provide updates here as the work progresses. *No action is required from customers.*

Reference: [PHP security advisory](https://www.php.net/archive/2026.php#2026-10-21-5)

Oct 21, 14:33 UTC

Oct 21, 2026

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.